Saita Account and Data Deletion

Last updated: April 11, 2026

This page explains how Saita users can request deletion of their account or personal data.

How to Request Deletion

Clients and masters can request deletion from inside the Saita app. You can also send a deletion request to saitameister@proton.me. Include enough information to identify your Saita account or profile:

• Whether you are a master or a client.
• Your public master name, master key, or client display name if known.
• The phone number associated with the profile if one was provided.
• Any other information that helps identify the profile to delete.

What Can Be Deleted

Depending on the account type and operational requirements, Saita may delete or anonymize:

• Public master profile details.
• Client profile details.
• Access tokens and device bindings.
• Push notification tokens.
• Appointment notes and message content where deletion is technically and legally possible.

What May Be Retained

Some records may be retained if required for legal, security, fraud prevention, dispute resolution, or operational backup purposes.

Backup retention period: 30 days.

Privacy Policy

Read the Saita Privacy Policy for more information about data collection, use, sharing, retention, and deletion.